Customer Spotlight: Crystal Coast Interiors

Amy Novick gets to know her customers to really understand them – and she knows her products as a self-described “textile brat.” As project manager for Crystal Coast Interiors, Novick and her team go beyond what a yachting customer asks for to identify accents and materials that create a finished look. A family-owned business built on tradition and values, the company’s in-house craftsmen have been creating exceptional marine interiors for over 18 years.

“We’re a dynamic company that is always looking for memorable solutions, whether it be boat cushions that are comfortable but low maintenance, suggesting accent cording, or even expanding into the residential market,” Novick said.

Novick has worked with Trivantage her entire career, thanks to her rich background in the textile industry. While vinyls vary in stretch, texture, veining, and finish, Sunbrella Horizon®, an engineered synthetic leather that brings unparalleled style, comfort, and performance to the water, has been a favorite for the company with the right seam allowance, a subtle hand, and the ability to trim well.

“When I speak with customers about vinyl products, Sunbrella is a go-to. It’s a known brand with beautifully designed products and colors showcased in sample books that are easy to show customers,” said Novick. “The warranty provides a lot of comfort too.”

Novick’s customers are conscientious. When investing in materials for their boat or yacht, they’re looking for a long-term solution.

“After two years or so, an average marine upholstery fabric will start cracking and even pinking. Sunbrella Horizon’s three-year warranty against microbial pinking is comforting for us,” said Novick. “People are willing to spend a little more for that peace of mind.”

 

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