How to Tip: Using the Live Chat on

If you are browsing the new and find yourself wanting to ask a question, look no further than the bottom, right side of your screen. There, you will see a green “live chat” bar, no matter what part of the website you are browsing.

Simply click on the green bar, and a chat window will expand. Click within the window, type your question and hit the return key on your keyboard to send a message to a customer service representative. A representative will then promptly introduce himself/herself and assist you with any questions you may have.

Live chat is available business days between 8:00 a.m. – 7 p.m. ET. This feature is just another way we aim to get you the information you need.


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